Distribution centre interior, pallet racking running the length of the aisle
Retail & CPG Technology Consultancy

Technology partners for
innovative transformation.

We're a global IT partner helping Retail and Consumer Packaged Goods companies modernize the systems running their stores, supply chains, and customer experiences.

Global presence
India · USA · UAE
Global presence
15+ Countries
Core Practice
Retail · CPG
Partnerships
SAP · Oracle · RELEX
Approach
Engineered for scale
SAP S/4HANAS/4HANA SAP EWMEWM SAP Analytics CloudAnalytics Cloud SAP SuccessFactorsSuccessFactors Salesforce RELEX Solutions Microsoft AzureAzure proaxia Tableau Amazon Web Services Microsoft Dynamics 365 MuleSoft Microsoft Power BIPower BI Discover Dollar Tricentis Oracle RetailRetail
/ From shelf to cloud
One connected thread, store to system.

We join the dots between the shop floor, the supply chain, and the data center — so every sale, shipment, and insight moves as one continuous flow.

Supermarket aisle, stocked shelving either side Connected fulfillment
What runs retail

Advice that ships.
Systems that stay.


Practice areas
What we do

Built on the platforms
enterprise retail trusts.

Deep, certified expertise across the systems shaping retail and CPG worldwide. We don't just configure — we engineer.

Industry Verticals

Where we work.

Every retail vertical has its own operational physics. We've shipped systems across all of them — and we bring that pattern recognition to every engagement.

Apparel & Fashion
Hardware and DIY
Automotive Retail
Restaurants & Kitchens
Grocery Retail
Toys
Beauty and Cosmetics
Entertainment Retail
Pharmacies
Electronics
 /  Services

Intelligent solutions
for every link in
the supply chain.

Retail moves fast, and your systems should move faster — we build the intelligent core that keeps you ahead of it. From ERP to the supply chain to the point of sale, every solution we deliver thinks, learns and acts, turning everyday data into your next competitive edge.

How we engage
Service

Enterprise Resource Planning , Reimagined with AI

Fragmented systems disrupt your supply chain and slow down market responsiveness. Our enterprise consulting connects your entire IT landscape—from sourcing to retail shelf—into a unified, real-time ERP ecosystem that drives operational agility and data-driven growth.

  • Process designTranslate operational reality into clean ERP processes — master data, procurement, finance, logistics, inventory, HR.
  • ImplementationImplement and Modernize ERP landscapes - then layer in AI so the system works for your teams.
  • IntegrationConnect ERP to POS, e-commerce, WMS, and analytics with resilient middleware.
  • Managed supportContinuous optimization and 24/7 application support across global time zones.
Practice Enterprise Resource Planning
Platforms
SAP · Oracle · Microsoft
Deployment
Cloud · Hybrid
Service

Supply Chain Optimization

We optimize procurement, logistics, DC operations and store replenishment as one connected system — using AI to forecast demand and respond to disruption before it impacts the shelf.

  • SKU-Store-Day Level PrecisionGenerate highly accurate demand forecasts at the individual SKU, store, and daily level, enabling granular planning and inventory optimization.
  • Machine Learning Powered PredictionsLeverage advanced machine learning models that continuously learn from sales patterns, seasonality, promotions, holidays, weather, and other demand drivers.
  • Integrated Replenishment AutomationConnect forecasts directly to replenishment processes, ensuring the right products are stocked in the right locations at the right time.
  • Reduced Stockouts & Excess InventoryImprove product availability while minimizing overstock, lowering inventory carrying costs and enhancing customer satisfaction.
Practice Supply Chain Optimization
Layers
Plan · Source · Move
Telemetry
Real-time
Service

Data & AI

Customized solutions that align with your business goals, transforming raw data into actionable intelligence. Powered by advanced AI and intelligent automation, our solutions help organizations innovate faster, operate smarter, and deliver exceptional customer experiences.

  • AI-Powered Analytics & InsightsTransform raw business data into meaningful insights that support faster, smarter decision-making.
  • Custom Solution DevelopmentDesign and implement tailored digital solutions aligned with your unique business goals, processes, and challenges.
  • Intelligent Process AutomationAutomate repetitive and manual tasks using AI/ML, improving efficiency, accuracy, and operational scalability.
  • Customer Experience OptimizationLeverage predictive analytics and AI-driven personalization to enhance customer engagement, satisfaction, and business outcomes.
Practice Data & AI
Products
Maxpay · Maxplan
Deployment
Cloud · Hybrid
Service

Point of Sale Systems with AI edge

We deploy and integrate cloud-native point-of-sale systems with offline resilience that do more than ring up sales — connected to ERP and supply chain in real time, and enhanced with AI at the register and beyond.

  • Modern POS rolloutsFast and reliable — fixed, mobile, and self-checkout configurations.
  • Omnichannel inventoryReal-time stock visibility across stores, warehouses, and online — single source of truth.
  • Loyalty integrationUnified customer profiles that follow shoppers from app to aisle to receipt.
  • Hardware & rollout opsEnd-to-end procurement, staging, and store-cutover support for multi-site chains.
Practice Point of Sale Systems
Modes
Fixed · Mobile · SCO
Resilience
Offline-first
What we run it on

We don’t just implement standalone software packages; we architect the resilient, core digital systems that power enterprise growth. Our consulting teams design, integrate, and operate the critical pillars of your IT landscape—bringing absolute clarity to your financial ledgers, supply chains, transaction baskets, master data, and workforce operations.

Core enterprise ecosystems
Enterprise Core & Workforce Optimization

SAP Ecosystem

Deploying robust digital cores to manage complex global supply chains, automated replenishment, and multi-channel CPG financials. We specialize in unifying multi-region financial ledgers, automating procurement, inventory management and managing complex, highly seasonal retail workforces under a single system of record.

SAP S/4HANA | SAP SuccessFactors | EWM | UDF

Unified Commerce & Integration

Microsoft Dynamics 365

Bridging the gap between front-office customer experiences and back-office operations. Our teams build seamless digital threads to unify online and in-store POS transactions, coordinate omni-channel order management (OMS), and deliver real-time inventory visibility across the entire enterprise.

Dynamics 365 Suite

Scalable Merchandising & Financials

Oracle Retail & Cloud ERP

Architecting flexible, high-performance environments that maximize gross margins, optimize pricing hierarchies, and automate corporate governance. We scale fast-growing CPG brands and enterprise retailers with robust financial management and global compliance.

Oracle Retail | NetSuite

Advanced capabilities & data pipelines
Predictive Supply Chain Optimization

Demand Forecasting

Eliminating out-of-stocks and inventory drag by integrating real-time demand plans directly with store shelves. Our consultants optimize automated replenishment, granular space allocation, promotional forecasting, and seasonal peak readiness specifically built to handle high-volume CPG demands.

RELEX Solutions

Turn Raw Data into Actionable Insights

Enterprise Analytics

Building unified intelligence layers across your entire retail footprint. We design executive dashboards, margin analyses, and predictive reports to turn disparate, siloed transactional data into real-time strategic decisions that maximize business performance.

Power BI | SAC | Tableau | GCP Analytics

Enterprise Middleware & Next-Gen WMS

Architecture & Logistics

Binding your digital landscape together and optimizing distribution center fulfillment execution. Our teams orchestrate seamless data flows and establish definitive systems of record via enterprise middleware, while maximizing warehouse efficiency through high-performance warehouse management systems.

MuleSoft | TIBCO | Blue Yonder | Infolog WMS

 /  About Us

One partner.
Every system.

TechMax IT is your premier one-stop-shop for technology solutions tailored exclusively for Retail and Consumer Packaged Goods. We bring expertise, innovation, and a comprehensive suite of services to optimize every facet of your business.

Who we are

A consultancy
built for retail.

TechMax IT is a strategic partner revolutionizing the Consumer Packaged Goods and Retail industry through cutting-edge information technology solutions. As a leading IT consulting firm, we understand the dynamic challenges these companies face in today's rapidly evolving digital landscape.

Our mission is to empower your business with innovative and tailored IT strategies that drive efficiency, enhance agility, and unlock new opportunities for growth — from supply chain strategies to end-to-end digital transformations.

From consulting and data through AI, platform moves, custom applications, and the back-office work behind them — we cover the systems retail and CPG companies actually run on.

/ Our people
Specialists who speak retail fluently.

Business analysts, solution architects, and engineers who've lived inside retail and CPG operations — translating real shop-floor problems into resilient systems.

Team in a working session One team, four countries
Why us

What we
do differently.

Most IT consultancies are platform-first. We're industry-first. We start with the realities of how retail and CPG businesses operate — store associates, supply variability, peak-season load, regulatory complexity — and then pick the right technology for the job.

That means we don't push you toward whatever platform we resell most. It means we measure success in your operational metrics, not ours.

01

Scalability & Flexibility

Designed to scale with your business. Whether you're a growing startup or an established enterprise, our solutions adapt to your unique needs.

02

Innovation at the Core

We integrate the latest technologies, including AI and machine learning, to future-proof your business and drive ongoing innovation.

03

Security & Compliance

Rest easy knowing your data is secure and compliant with industry regulations — we prioritize robust security across every engagement.

04

Global Reach, Local Expertise

Benefit from our global presence and deep understanding of local markets across India, USA, UAE, and KSA.

Global Presence

We work where
you operate.

India
Bangalore
USA
Delaware
UAE
Dubai
 /  Team

The people
behind the platforms.

We're a team of retail-and-CPG technologists. No hand-offs — the people who scope your project are the people who deliver it.

Leadership

Meet the
core team.

A blend of business consultants, platform architects, and supply-chain specialists spanning across globe.

Pradeep Maxim Soares

Pradeep Maxim Soares

MANAGING DIRECTOR

Building TechMax IT Managing all aspects of IT operations with a keen focus on meeting and exceeding organizational objectives. Seasoned IT and Digital Transformation leader with a 25+ years of experience and a record of driving business growth, delivering complex projects, leading high-performing teams technology strategies that create measurable business impact.

Shankarnarayanan Manishanker

Shankarnarayanan Manishanker

DIRECTOR - ERP DELIVERY

Visionary Leader with 19 years of expertise spearheading large-scale ERP transformations and global delivery. Proven ability to align technology strategy with enterprise goals, optimize core business processes, and cultivate cross-functional collaboration to deliver high-impact results.

Vinivesh Raina

Vinivesh Raina

DIRECTOR - PRODUCTS & DATA/AI

Global Product, Data & AI leader driving enterprise transformation through scalable AI, data, and digital strategies, with a track record of delivering business value across global markets and advanced planning ecosystems. Experienced in leading high-performing cross-functional teams, shaping product and technology roadmaps, accelerating innovation, and enabling future-ready solutions.

How we work

What we
value.


01
Industry-first

We start with how retail actually operates, then choose the technology — never the other way around.

02
Senior by default

The experts who scope your work are the ones who build it. No bait-and-switch staffing.

03
Outcomes, not hours

Success is measured in your operational metrics — uptime, throughput, conversion — not our timesheets.

04
Built to last

We design for the next decade: observable, secure, and ready for whatever comes after the current trend.

Retail shopping environment
Customers

Retailers who
trust us to deliver.

A snapshot of the brands we've partnered with across retail and CPG.

Our engagement

In good
companies.

Retailers and CPG businesses who trusted us with the systems their operations depend on.

Pharmacy

Al-Dawaa

Groceries

Lulu

 /  Careers

Build what
retail runs on.

We're a team of Retail and CPG technologists. The people who scope a project are the people who deliver it — so when we open a seat, it's a real one.

Open roles

Where you
come in.

Every opening listed here is live and maintained by our team. If nothing fits today, tell us what you do anyway.

No open roles right now.

We're not hiring at the moment — but we're always glad to hear from strong retail and CPG technologists. and we'll keep you in mind.

 /  Products

Pay the right invoice.
Every time.

by TechMax IT

MaxPay extracts every invoice, reconciles it against your purchase orders and goods receipts, and routes only genuine exceptions to your team — with a confidence score and the source evidence behind every field it reads.

Why now

Retail AP doesn’t fail loudly.
It leaks.

A large retailer takes invoices from a long tail of suppliers, in every format they choose to send — native PDFs, scans, e-invoice XML, EDI feeds. Most are clean. But at thousands a day, “most” still leaves hundreds to key, chase, and reconcile by hand. The cost isn’t only the hours. It’s the duplicate payment that slips through, the price that drifted off the PO, the credit note that never got applied. Manual AP doesn’t break — it quietly overpays.

Extraction that knows when not to guess

Structured and e-invoice data is loaded directly. AI is reserved for the scans and images that genuinely need it — authoritative data is never handed to a model to re-read.

Matching you can audit

Invoice, PO, and receipt reconciled by rules you configure and an auditor can inspect — deterministic, not a model’s best guess that varies run to run.

Exceptions, surfaced and explained

Every hold comes with a reason, a severity, and the control it maps to — so your team knows exactly what to look at, and why it stopped.

Nothing stored you didn’t choose to keep

MaxPay extracts the data and discards the document. There’s no invoice archive to secure, leak, or subpoena.

The product tour

How an invoice
travels.

Four stages, in the order an invoice actually moves: capture, match, control, see.

Capture & Extract

Every format. Every field. The right tool for each.

MaxPay ingests invoices however they arrive — native and scanned PDFs, images, XML e-invoices, JSON and EDI feeds, straight from email or your ERP. It reads structured and text documents locally at no AI cost, and reserves AI extraction for the scans that need it. Every field it reads carries a calibrated confidence score and a snippet of the exact source it came from.

  • Multi-format ingestion: PDF, image, e-invoice XML, JSON/EDI, email
  • Intelligent routing — structured data loaded directly, AI only where needed
  • Per-field confidence scoring with source evidence
  • Line-level detail: SKU, quantity, unit price, unit of measure
  • Credit and debit notes classified and linked to the original invoice
  • Supplier tax ID, payment terms, and preferred payment method captured
  • Confidence gating — uncertain fields go to review, never silently trusted
  • Fully editable review queue for anything below threshold

Match & Reconcile

Three-way matching that holds up to an audit.

MaxPay reconciles each invoice against its purchase order and goods receipt with a deterministic engine — the same rules, every time, fully explainable. It handles the messy reality of retail: one invoice against several POs, partial and cumulative deliveries, unit-of-measure differences, and the tolerances you set.

  • True 3-way match: invoice, PO, and goods receipt
  • Multi-PO, multi-line, and multi-receipt invoices
  • Cumulative matching across partial deliveries
  • Unit-of-measure normalization via a configurable conversion dictionary
  • Configurable price, quantity, and total tolerances
  • Over-billing and over-receipt controls
  • Duplicate-invoice detection
  • Credit-note reconciliation, including same-day offsets

Controls & Policies

Every rule configurable. Every change on the record.

Finance sets the policy; MaxPay enforces it. Matching tolerances, over-billing behavior, approval routes, and spend guardrails live in one console — each change captured with a reason, an author, and a timestamp. Role-based permissions govern who can do what, down to the individual control.

  • Registry-driven Controls & Policies console
  • Configurable matching tolerances and over-billing modes
  • Permission-based access control with custom roles
  • Full audit trail on every configuration change and correction
  • Payment-hold workflow with tiered authority
  • Processing-spend guardrails with daily budget alerts
  • Segregation of duties and correction allowlists

Insight, not just processing

The AP metrics a retail CFO actually asks for.

Every processed invoice becomes a live view of your payables — supplier concentration, cash discipline, exception trends, and the automation you’re actually capturing. Editable dashboards and cross-page filters let each team see the slice they own.

  • Configurable dashboards with saved layouts and global filters
  • Supplier concentration and spend analysis
  • Cashflow forecasting from committed payables
  • Automation ROI: touchless rate, cost avoided, hours saved
  • Exception analytics by type, severity, and vendor
  • Early-payment discount capture and duplicate-payment risk surfaces
  • Cost & usage metering by extraction engine
Why MaxPay

Five things a slide
can’t copy.

Each is a genuine architectural choice, not a category platitude — the answer when a prospect asks how you’re different.

We don’t send authoritative data to an AI.

Structured and e-invoice data is loaded directly and never re-read by a model — no cost, no latency, no chance of a model corrupting data that was already correct.

Confidence you can see.

Every AI-read field shows its confidence score and the exact text it came from. Nothing about an extraction is a black box.

The match is deterministic.

Your matching rules are configuration an auditor can inspect — not a probabilistic guess that gives a different answer on a second run.

No document to lose.

MaxPay stores extracted data, not your invoice files. There is no archive to secure, breach, or produce under legal hold.

Built for retail volume.

Thousands of invoices a day, from a long tail of suppliers, in every format they send — matched against real POs and receipts, not a happy-path demo.

How it works

Four steps,
one clean pass.

01

Ingest

Invoices arrive from email, your ERP, e-invoice networks, or upload. MaxPay reads each one with the right tool for its format.

02

Extract & review

Fields come out with confidence scores and source evidence. Anything uncertain goes to a review queue; everything else moves straight on.

03

Match

Each invoice is reconciled against its PO and goods receipt. Clean matches proceed; genuine exceptions are surfaced with the reason they stopped.

04

Approve & post

Approved invoices post to your ERP with a complete audit trail. Payment holds and controls travel with them.

Security & control

Enterprise controls, by default

The guardrails your auditors will ask about — already built in.

  • Permission-based access control and segregation of duties
  • Complete audit trail on every action and configuration change
  • No invoice-document storage — extracted data only
  • Reason-and-approval capture on sensitive changes

Roadmap Single sign-on via Microsoft Entra ID

Integrations

Fits the stack you already run

Your ERP, your invoice sources, your e-invoice networks — one console to wire them up.

  • ERP posting connectors
  • Invoice-source connectors: email, shared folders, partner feeds
  • E-invoice standards: UBL / PEPPOL, Factur-X / ZUGFeRD, FatturaPA, India GST
  • Pluggable AI extraction providers
  • One console to configure, enable, and monitor every integration
  • Write-only credential handling for connected systems
The economics

The economics of
touchless AP.

Manual invoice processing runs around $12 a document by industry benchmarks. Every invoice MaxPay clears without a human touch avoids most of that cost — but the bigger prize isn’t the processing saving. It’s catching the wrong payment before it goes out the door. [Teams processing ~[X] invoices a day typically see [your measured result].]

Bring your messiest
week of invoices.

We’ll run MaxPay on a real batch of yours — every format, every awkward supplier — and show you what clears untouched and what your team would still see. No slideware.

 /  Contact

Let’s build
something good.

Have a project in mind that you think we'd be a great fit for? We'd love to know what you're thinking. Tell us a bit about your business and challenge, and the right person will reply within one business day.

→ Project enquiry

Tell us about
your project.

Your details are sent securely to our team and stored only so we can reply. We'll get back to you within one business day.

Have a project
in mind? Let's build it.

India · USA · UAE
→ Application

Apply for this role

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